Shipping Policy

Shipping Policy:

Thank you for choosing our services. Below outlines our shipping policy to ensure transparency and clarity regarding your orders:

Processing Time:

Orders will be processed within 1-2 business days from the date of purchase. During peak seasons or promotional periods, processing times may vary. We appreciate your patience and understanding.
Shipping Timeframe:

Once processed, orders will be shipped within 5-7 business days. Please note that shipping times may vary depending on your location, customs clearance, and unforeseen circumstances such as natural disasters or carrier delays.
Shipping Methods:

We utilize reputable shipping carriers- USPS to deliver your orders safely and efficiently. You will receive a tracking number via email once your order has been dispatched, allowing you to monitor its progress.
Shipping Rates:

Shipping rates are calculated based on the weight of the package, destination, and selected shipping method. These rates will be displayed during the checkout process for your convenience.
International Shipping:

For international orders, please be aware that additional customs duties, taxes, and fees may apply upon arrival in your country. These charges are beyond our control and are the responsibility of the recipient.
Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete to prevent any delays or misdeliveries. We are not liable for any packages lost due to incorrect address information provided by the customer.
Delivery:

While we strive to meet estimated delivery times, we cannot guarantee exact delivery dates, as they are subject to factors beyond our control. We appreciate your understanding in such instances.
Order Tracking:

You can track the status of your order using the provided tracking number. If you encounter any issues or have inquiries regarding your shipment, feel free to contact our customer service team for assistance.
Contact Information:
contact@toytwist.co

If you have any questions, concerns, or special requests regarding shipping, please don't hesitate to reach out to us. Our customer service team is here to assist you.
By placing an order with us, you agree to abide by the terms and conditions outlined in this shipping policy. We aim to provide you with a seamless and satisfactory shipping experience. Thank you for choosing us for your shipping needs.